Refund Policy

This policy covers refunds for payments made for a Linkygo Premium subscription. The Service is operated by Selin Saygılı. The Free plan is free of charge and therefore outside the scope of this policy.

1.14-Day Refund Window#

You may request a refund within 14 days of any payment, without giving a reason. This applies not only to your first purchase but to each renewal payment separately: you may request a refund within 14 days of a renewal charge as well.

2.How to Request a Refund#

Write to contact@linkygo.app from the email address registered to your account. Mentioning the payment date speeds things up; no other documents or justification are required.

3.Process and Timing#

We resolve requests within 3 business days. An approved refund is issued to the payment method you used (card, digital wallet, and so on). Depending on your bank, the amount may take 5–10 business days to appear in your account; that period is outside our control.

Payments and refunds are processed through Paddle, our payment service provider, acting as merchant of record. The charge appears on your statement under Paddle's name, and the refund is issued through the same channel.

4.Cancelling Is Not the Same as a Refund#

You can cancel your subscription at any time from your dashboard. Cancelling does not return money already paid; it stops the next renewal, and your Premium access stays open until the end of the current billing period. If you want your payment back, you must request a refund in addition to cancelling.

When a refund is approved, Premium access ends and your account returns to the Free plan. Your data is not deleted; only Premium features are switched off.

5.Exceptions#

No refund is issued for accounts suspended or closed for breaching the Terms of Service. We reserve the right to decline requests that repeatedly use the refund window to keep using the Service for free.

6.Your Statutory Rights#

The 14-day window above is a commitment we make to you and does not limit your statutory rights. If consumer legislation in your country grants you broader rights, those rights apply.

7.Contact#

For anything related to refunds or billing, reach us at contact@linkygo.app.